About Patient Services

patient services logo

We offer an online service for our patients so you can book your appointments and order your repeat prescriptions at your convenience.

 

Online Appointment Booking

Have the flexibility to book and cancel your appointments from home, at work or any location with internet access. You don't need to queue at the practice, wait on the telephone and you can manage your appointments outside practice opening hours.

 

Request your repeat prescriptions online

Request your repeat prescriptions quickly online by logging in to your account and simply ticking the appropriate boxes. You can review the progress of your repeat prescriptions and any messages the practice may have left you.

 

How to register

Complete a Patient Services form from reception or download one here. When the practice creates your online account, you will be e-mailed registration details. Follow the instructions on the patient services website to create your username and password and start managing your appointments and prescriptions online.

patient services promotional poster

Maryfield News

TEST AND PROTECT

The NHS Scotland Test & Protect service has been introduced to control the spread of coronavirus as lockdown measures are eased. Everyone has a part to play. Find out more at

NHSinform.scot/test-and-protect #TestandProtect

COVID-19 CORONAVIRUS

During the Coronavirus outbreak, we will not be offering pre-bookable appointments and will be operating a triage system for patients who feel they need to be seen. Our trained Reception team will take some details from you and a clinician will call you back within 4 hours.

PLEASE DO NOT ENTER THE PRACTICE UNLESS YOU HAVE AN APPOINTMENT WHICH HAS BEEN ARRANGED BY A GP.

Repeat Prescriptions: Please do not come to the surgery to collect your prescription. Telephone and speak to reception who can arrange for prescriptions to go to your nominated chemist. Please try to make use of our online repeat prescription service. 

If you have symptoms of Coronavirus please DO NOT come to the surgery.

Phone Maryfield Medical Centre on 01382 462292 or the NHS24 helpline on 0800 028 2816 for advice.

 

You can find up to date information on Coronovirus on www.nhsinform.scot website

Online Patient Services - To ensure patient safety during the Coronavirus outbreak, we have temporarily suspended online appointment booking. If you wish to be seen by a healthcare professional please call the practice on 01382 462292.

Be aware of Scamming activity related to the Coronavirus outbreak. In order to keep yourself safe from this please be aware of the following –

 We will not telephone you regarding Coronavirus unless you have called the practice first

 We will never ask for your financial details or passwords as part of any Coronavirus communications

 We will never ask you to ‘verify’, ‘update’ or ‘reactivate’ your account or anything like that

 Do not reply to a text message regarding Coronavirus

If you think you might have responded to a text message and/or provided your personal or financial details, contact your bank immediately

If you think you have received a call or text message related to Coronavirus that you think is fraudulent please refer to the Action Fraud website. [link]

Self Isolation Note
If you need a self isolation note for your employer, there is an online system to do this at https://111.nhs.uk/isolation-note Follow the instructions to have your note e-mailed to you.